If for some reason you receive your item and are completely unsatisfied and would like to return it, please follow these steps:

1) The return process must be started within 7 days of receipt of order.

2) You must send a message to Terri explaining the nature of the return. Do not simply return without following this step.

3) Once Terri acknowledges/confirms the return of your item, repackage and return as per instructions in the confirmation message you receive.

4) The item must be returned in the same condition as it was when Terri sent it to you. If the item is not in this condition, a refund will not be issued.

5) The return shipping will be paid by the customer.

6) The return must be received within 14 days of the confirmation message.

7) After the returned item is inspected and deemed acceptable, Terri will issue a refund for the purchase price of the item, minus any shipping fees paid in the original purchase.

8) Please track your return package. Terri is not responsible for any packages lost in the shipping process.